RETURN & REFUND POLICY
Return Policy for Ocean Technology Systems Products (Ocean Technology Systems) ("Seller")
In the event you are not fully satisfied with the merchandise you have purchased online, you have the option to return ship the item(s) directly to the Seller.
Return or exchange an item to the Seller
You have 30 days from the receipt of the online shipment to return any item for credit or exchange, provided the merchandise is unused, in original condition, and is returned in the original shipping container.
A copy of your original email invoice must be included in the box with the returned merchandise. Please indicate on the invoice whether you would like credit or an exchange of a different size &/or color.
A preprinted return label is included with each shipment's packing slip for you to place on the original shipping box for return shipment. Seller strongly recommends that you use a traceable method such as UPS for return shipment in order to ensure and track the return of your merchandise. Seller is not responsible if your shipment is lost in return transit.
Upon the Seller's receipt of return, you will be issued a credit to the credit card used for purchase or an exchange within 3 business days.
Please refer to the individual item customer service numbers on your original email receipt should you have any questions about your return.